Shipping policy
At The Spooky Threads, we rely on trusted third-party providers to handle the shipping of our products. While we strive to ensure that your order arrives promptly, the estimated delivery time is typically within 14 working days. However, in some cases, delivery may take up to 30 days depending on various factors such as shipping destination, courier availability, and customs processes.
If your order has not arrived within 30 days of dispatch, and you have provided accurate shipping details, you will be eligible for a full refund, as outlined in our Refund Policy. Your satisfaction is important to us, and we are committed to ensuring that any shipping delays are handled swiftly and fairly.
For any questions or concerns about your shipment, please do not hesitate to contact us.